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Position in Yamato Transport U.S.A., Inc.

Customer Success

NEW YORK, HARTFORD, ATLANTA, PORTLAND, SEATTLE, DALLAS | 35,000 ~ 65,000 (USD)

Additional information:

Visa sponsorship:No


Job Description

オペレーション・エージェントとして、主に日本からの国際的なお客様と接しながら、お客様に特別なカスタマーサービスを提供していただきます。 Looking for a customer service oriented, friendly, professional, and organized individual who loves working on a team.

Job Responsibilities

• Provide quality customer service during all interactions with the customer in person, on the phone or via email before, during and after the household items are delivered. • Prepare documentation relating to client needs, invoices, inventory and scheduling. • Prepare shipping document such as Bill of Lading for both Air and Ocean shipment. • Book space for vessel, air craft and trucking.

Job Requirements

• Basic Typing Skills. • Basic Computer Skills include MS office. • Japanese language skill strongly desired as most of our international clients prefer to speak in the Japanese language

Benefits

• Compensation based on customer service skill sets. • Health and Dental Insurance. • Paid Vacation. • 401K

PHOTOS


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Address

https://www.yamatoamerica.com/locations/


City

NEW YORK, HARTFORD, ATLANTA, PORTLAND, SEATTLE, DALLAS